How Bias Became Essential To Today's Content Industry

There are endless quotes from journalists about what working on a newspaper represents but this is one of my favourites, from Joseph Pulitzer who transformed America’s media and whose name is synonymous with great writing: ‘What a newspaper needs in its news, in its headlines, and on its editorial page is terseness, humor, descriptive power, satire, originality, good literary style, clever condensation, and accuracy, accuracy, accuracy!’ 

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Double Standards, Betrayal And Why Bell Pottinger Deserves To Survive

I have a confession to make. For many years I have done business with an international financial organisation that has been involved in money laundering. This same shameless company has been investigated for illegally manipulating the markets to maximise its profits, for enabling some pretty dodgy individuals to evade taxes and profit from drug-trafficking, and which has also been fined hundreds of millions of pounds for mis-selling its products. 

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A Lesson In Leadership: Never Go Easy

So it turns out that travel really does broaden the mind. I’ve just returned from a business trip to South East Asia and a chance encounter in a hotel bar with a young teacher who unwittingly gave me a lesson in how to be a better consultant. 

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The Lost Ingredient Of Great Leadership: Improvisation

There is a fascinating similarity between Theresa May’s lackluster election campaign and the fall-out from the British Airways ‘glitch’ that grounded almost its entire fleet over the Bank Holiday weekend. In this era of instantaneous disruption, the more that leaders and their public relations gurus become obsessed by control, the less likely they will be able to lead when chaos, mess and uncertainty strike.  

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The Art Of The CEO Apology

We all make mistakes, some more costly than others. Mine, fingers crossed, have so far been either dumb and inconsequential or even dumber with fortuitous results (I am a freelance consultant now, after all). 

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Does This Prove The Media Has A Problem With Unconscious Bias?

I lost a £50 bet last week and I must say that I couldn’t be happier. I have Hyeonseo Lee to thank. Now 36, she’s a bestselling author, inspirational speaker and tireless campaigner for the plight of North Koreans. Aged 17 she made a daring escape from her home there, across China and finally into the welcoming arms of South Korea. More importantly, for my purposes, she’s a woman. 

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The One Person Every Newspaper Has To Hire in 2017

All newspapers essentially publish the same news, they just dress it up in different ways. But there are three vital pages that make a good newspaper great, that set the tone of the entire publication, that make it unique and engender deep loyalties in readers. 

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